At SIERRA VERDE PERÚ we are committed to ensuring that your personal information is protected and is not used improperly.

By providing us with your personal information and using our websites, we understand that you have read and understood the terms related to the personal data protection information that are exposed. In SIERRA VERDE PERÚ we assume the responsibility of complying with the current legislation on data protection as provided by Law No. 29733, Law on Protection of Personal Data (hereinafter, the Law) and its Regulations, approved by Supreme Decree No. 003-2013-JUS and we aim to treat your data in a lawful, loyal and transparent manner.

PURPOSES COVERED IN THE CONTRACTUAL RELATIONSHIP:

The main reason why we collect your personal information is because it is necessary to manage your travel request and, once your request is confirmed, maintain the contractual relationship, as well as channel requests for information, suggestions and claims for its management and resolution. , in addition to facilitating and improving the service that you as a customer expect from us.

We also collect the information that you provide us through other means in order to manage your registration and participation in the requested events.

Other purposes:

In the event that you authorize it, your data may also be used to send advertising of other products and services of SIERRA VERDE PERÚ through all available channels (including electronic means)
Compliance with legal obligations.

INFORMATION THAT YOU PROVIDE US:

We collect personal information that you provide us through some of the SIERRA VERDE PERÚ web pages, emails, mobile phones, social networks, when you hire a service, when you fill out a form, or others.
Generally, the personal information that you provide us is: name and surname, address, ID, date of birth, email, contact telephone number and payment information. In very particular cases, and depending on the purpose and intended use of your data, data on personal, academic and professional characteristics, employment details, commercial information or others may be collected. We recommend not providing sensitive information such as keys, passwords, codes, etc.

TO WHOM CAN WE PROVIDE YOUR INFORMATION?

You should know that in some cases it is necessary to transfer your data to third parties that provide services associated with the contract, both for its formalization and for its management and execution.
In this sense, it is necessary to provide the data to airlines, shipping companies, hotels and other service providers, who will be obliged to use the data, solely and exclusively, to comply with the object of the contract. These providers, depending on the country of destination of your trip, may be located in third countries for which an international data transfer is necessary.

In some cases, it is necessary for us to provide the information you have provided to third parties in order to provide the requested service, such as companies that provide us with other types of services such as: information technology (storage and processing of information), security services, financial services, auditing services, etc.
In all cases, SIERRA VERDE PERÚ assumes responsibility for the personal information you provide us, and we ask those companies with which we share your personal information to apply the same degree of information protection as we do.

DATA STORAGE TIME:

We only store your personal information to the extent that we need it for the service provided and according to the legal basis for its treatment in accordance with applicable law. We will keep your personal information as long as there is a contractual and / or commercial relationship with you, or as long as you do not exercise your right to suppress, cancel and / or limit the processing of your data.
If this is the case, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended and for that purpose. whatever its recovery is necessary.

AUTHORIZATION OF USE OF IMAGE AND TESTIMONY:

EMSIERRA VERDE PERÚ TOUR OPERADOR SAC, will expressly request by mail or message to the client to use, free of charge, the name, image or testimony of the passenger, in the audiovisual, printed and digital media where the campaigns are disseminated. This authorization will be valid indefinitely.