Generales

To take reservations, the following information must be sent:
Name and surname,
Photo of DNI / Passport / Valid immigration card
Contact telephone number.
Affidavit of being in optimal health conditions
Hotel and type of room selected.

Additionally, give special details that the company will ask you for: food allergies, birthdays or if any participant has any physical limitation.

Participants must present optimal health conditions before starting the tour, it is recommended that if they present symptoms or mild discomfort, they should not travel until they are in better condition. A temperature record will be taken prior to boarding.

It is a requirement that all passengers wear a mask and face shield throughout the tour. The company will provide gel alcohol, liquid soap, paper towels, shoe disinfectant and emergency Epp kits at all times.
All passengers must bring their valid Passport to the trip, as well as the processing of visas as required.
According to Law 27337 minors must travel accompanied by both parents, otherwise they must carry a notarial permit to board.
Participation of minors under 12 and over 60 is subject to government regulations for the relevant date.

Rates are part of a quote. Sending the quote does not guarantee full confirmation of the services. Rates will only be confirmed at the time of booking.

Rates are subject to hotel availability and / or air or land tickets and are valid for any date except public holidays.
Once the reservation is made and the air or land tickets have been issued, it is a requirement that the passenger review and verify the information and their data: names, # of documents, nationality, dates, itinerary, notices and others, if there is no objection or correction, it is They will be considered accepted and any non-conformity is under the responsibility of the client.

Sierra Verde Perú SAC only acts as an intermediary between the entities that provide the package and / or contracted tourist services; being solely and exclusively responsible for their organization. Therefore, the USER cannot claim responsibility for causes that are outside of its competence.

Sierra Verde Perú SAC is not responsible for any damage or delay arising from circumstances beyond its control. These circumstances include, but are not limited to fortuitous causes: natural disasters such as earthquakes, cyclones, storms, hurricanes, floods, fog, etc. As well as causes of force majeure: wars, accidents, strikes, riots, demonstrations or civil commotion, etc.

Faced with the situation that we are experiencing regarding Covid-19, Sierra Verde Peru SAC is taking all cleaning and biosafety precautions, as well as adjusting to what the government dictates, both in our facilities, transportation units, and places to to visit. Our staff will fully comply with the protocols.

Of services abroad

All the contracted services have the guarantee of compliance with the biosafety protocols for your peace of mind and pleasant experience. Sierra Verde Peru is committed to ensuring that the suppliers at the destination comply fully with them.

The transfers included in the programs are based on regular service, that is, based on groups of passengers by destination. The operator that offers the service is detailed in the voucher delivered to the client, it is very important that they recognize the operator by the poster and the uniform with the operator's name. Upon return, they must reconfirm the service and the pick-up time two days before departure, this is done at the operator's offices inside the hotel or by the telephone number detailed in the voucher.

The passenger must take into account that all arrival and departure transfers from the airport, hotel and excursions, must wait for the carrier, in the indicated place and established time (the information of schedules will be communicated in the final destination). If this does not happen, the carrier is not obliged to wait or look for the passenger and will continue with its scheduled route. Therefore, if the passenger does not comply with the established schedules and does not access their service, it is not the responsibility of the carrier; nor is it subject to claims or reimbursements towards the entity providing the service.

In most of the Hotels that offer TRIPLE AND QUADRUPLE accommodation, the room has 1 or 2 double beds, which will be assigned according to the availability of the hotel at the time of check-in. Always check for the maximum number of people allowed for each type of room required.
General check-in of the hotels 3:00 p.m. and check-out 12:00 hrs, it may vary according to the policies of each hotel.
It is necessary